Treats by post
Treats sent by post will be packaged in a CakeDrop branded box (unless otherwise arranged) and will include some paper filler and postcard (with the option to include your personal message free of charge). Our packaging is fully recyclable and sourced from UK suppliers.
Custom packaging options are available for large corporate orders.
Yes, ingredients for the products will be included within the box.
Our standard shipping procedures are dispatch within 3-5 working days and sent via Royal Mail Tracked 48.
We are happy to schedule orders for future dispatch dates and arrange the most suitable delivery option to give the best chance of a preferred delivery date.
Otherwise our standard shipping procedures apply – dispatch within 3-5 working days and sent via Royal Mail Tracked 48.
Yes, we offer a variety of branding options from branded box stickers, branded inserts, branded box sleeves. Some of these options are free or very low cost, depending on the size of your order. Chat to us about your custom order at [email protected].
Yes we are happy to produce something for you based on your brand guidelines and brief.
We use a fully tracked service via the Royal Mail which we have found to be extremely reliable.
Of course. We are happy to include whatever additional brand collateral you’d like alongside your CakeDrop treats. This can be sent directly to us or we can help source it. We regularly create fully branded hampers and packs for clients, working with other suppliers to get a variety of items.
Yes, we do. You will find some of these available to purchase via our online shop. We can also work to dietary requirements for our custom orders.
Treats for the workplace and events
We ask for 5 days notice on our core range – cookies, cupcakes, brownies, cakes or anything that currently features on the website. For custom orders, we ask for 7 days notice however depending on the complexity and volume of the order the turnaround may be slightly longer. Lead times on custom orders will always be agreed in advance.
Did you know you can schedule your treats up to a year in advance? Perfect if you’re looking for a solution for employee birthdays and regular treats days. Find out more about scheduling here.
Yes, we love to chat through your needs and make suggestions. We also love coming up with custom treat ideas based on themes. Send us your brief and we’ll get back to you with ideas.
Absolutely, there are so many ways we can brand up your treats – using brand colours, logos and custom on-brand designs. Let us know what you’re after and we’ll suggest some options.
We’re happy to review your brief and see what we can do.
Our postal treats can be sent nationwide (and even internationally, depending on the treats and the destination).
Treats for the office and events can be couriered around London. If you are outside of London, we are happy to discuss your requirements and the options that might be available to you.
If you order via the website, you can pay by credit or debit card.
Alternatively, we are happy to take orders over email and provide an invoice for payment. This is advised for large corporate orders. You can either pay by credit/debit card or BACs.
Yes, please send us your new supplier forms and we’ll fill them out and return ASAP.
Once your order is confirmed via email you will be unable to cancel.
We’ve created some packages made up of popular order numbers, however you can mix and match packages to get the number of cakes you need. You might want a cake for each employee birthday, work anniversary or special occasion. Alternatively, you might want a monthly treat for the team.
Once purchased, you can schedule CakeDrops to arrive whenever you like using our online calendar. You can schedule all of your Drops at once or as-and-when, we just need a week’s notice. You can also cancel or move your Drops at a week’s notice.
We deliver freshly baked cake direct to your office on your scheduled days, sourced from London’s best independent bakeries.
A full ingredient list will be included with every cake we deliver – please read these carefully before consuming as our cakes may not be suitable for people with certain allergies.
We offer a vegan range, and can provide gluten free. Please contact us to discuss your requirements.
All our cakes provide 14-28 party portions… depending on how big you like your slices. A cake cutting guide is included with each Drop.
Always in time for afternoon tea!
All our cakes are handmade by London’s best independent bakeries, meaning you are supporting local businesses with every slice. Information about who has made your cake will arrive with your CakeDrop.
You can pay for your CakeDrop package upfront by BACS, credit or debit card. We do not take cash on delivery. We can provide invoices.
All cakes are freshly made by local bakeries so we would recommend eating them on the day of your Drop. Freshly baked cakes are best stored in a cool, dry place.
Any day of the working week (Monday to Friday) excluding bank holidays. You will need to give us 5 days notice notice.
If you need a cake delivered with less than 5 days notice, drop us an email and we’ll do our best!
to schedule. We just need 5 day’s notice. Your purchased CakeDrops will remain on your account for a whole year.
You can schedule as many cakes as you like to be delivered in one day.
Your personal CakeDrop calendar allows you to reschedule your Drops free of charge. Just make sure you give us 5 day’s notice. Once you have cancelled a drop, your account will be credited to be rescheduled at a later date. Your account will not be credited if you cancel drops without 5 day’s notice.
If you’d like a cake to an office address other than your own, please tick the ‘send to another office’ box when scheduling your Drop, and let us know the delivery name and address.
We drop to all postcodes in London Zone 1 & Zone 2.
On the border? Let us know and we will try to fit you in!
Have questions or need help? Use the form to reach out and we will be in touch with you as quickly as possible.