Michélle Diamond is a globe-trotting office manager with over 7 years experience. She’s the Workplace Manager at Gram Games, an entertainment company delivering social games for the mobile world. But Gram Games don’t just care about fun when it comes to their products. The company’s culture is built on it. We caught up with Michélle to hear more about life at Grams and how her role contributes to this passion for fun.
What makes Gram Games different from anywhere else you’ve worked?
Gram is the most generous company I have ever worked for. If you need any sort of support, all you have to do is put your hand up. I think another thing that sets them apart is that they are incredibly fair and when facing a challenge, they really do look at the issue from every angle rather and discuss it rather than just deliver a process-driven response.
Gram Games looks like a diverse bunch! How does that benefit the office culture?
We have 17 different nationalities here at Gram and its absolutely wonderful. I think it makes work an interesting place to be where we get to learn about other cultures and customs. I think it offers the opportunity for personal and professional growth which benefits each person individually and the company overall.
How have you preserved team morale and culture whilst the team has been working remotely?
I would say the 2 things we miss the most is the office vibe with our colleagues and the office snacks we always have available to gnaw on during the day. To stay connected we use Slack and Zoom which we find works well to keep a good team vibe going. CakeDrop has been instrumental in helping me with the yummy treats. The team love that they receive them unexpectedly and even more so that it’s edible and totally delicious.
We’ve noticed you’ve made a real effort to support small businesses (thank you). Is that support for small businesses something that’s embedded in the culture at Gram Games?
It most certainly is. We were the “little guy” not so long ago! We believe it’s important to offer whatever support we can to small businesses, so now with COVID19 we feel it’s even more important! I must add that my customer experience with small businesses is better. It is much easier to build a good working relationship and the level of service is far higher!
How are you preparing for the return to the office once it is safe to do so?
We are in no rush to come back so once it’s deemed safe by the government we will see what the lay of the land is and if our team are happy to come back. Their safety is paramount! If we stay working from home longer, that’s okay for us. All it means is that CakeDrop will have to come up with more of these awesome initiatives so we can keep the team’s tummies happy!